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Common problem · We fix it

Lost important files? We can fix it.

Deleted, corrupted, or on a drive that won't mount? Stop using the device and bring it in, our data recovery gives you the best chance of getting it all back.

Deleted the wrong folder, a drive that vanished, photos on a card that reads empty: data loss feels final and usually is not. What decides the outcome is what happens next. Stop using the device, and our bench can recover deleted and inaccessible files starting at $99, with an honest referral for the rare case that needs a cleanroom.

Diagnostic from $80, applied toward the repairMost fixed the same or next dayWarranty on parts & labor
Why this happens

The usual suspects

Different causes, very different fixes. This is what our bench finds most often.

Accidental deletion

Deleted files are rarely gone immediately; the space is just marked free. The enemy is new data overwriting it, which is why stopping use matters.

Formatted or corrupted drives

A format or a corrupted file system hides the data rather than destroying it. Recovery tools read past the damage.

Failing hard drives

Slowness, freezes and file errors before outright failure. Caught early, the files come off cleanly.

Dead computers

The machine died, the drive usually did not. Files transfer to a new home even when the computer is beyond saving.

Flash drives and SD cards

Cards that read empty after a shoot and sticks that demand formatting are classic logical failures with good recovery odds.

Physical drive damage

Clicking, grinding drives with real mechanical failure. This tier needs a cleanroom lab, and we will tell you honestly.

Sound familiar?

Signs you might see

Accidentally deleted files
Drive not detected
Corrupted / RAW drive
Clicking hard drive
Formatted by mistake
Photos / documents gone
Try this first

Five safe checks before you spend a dime

These steps fix a surprising share of cases and cannot make anything worse.

1

Stop using the device now

Every file saved, photo taken or app installed can overwrite exactly the data you want back. This one rule decides most outcomes.

2

Do not reformat, even if asked

A drive demanding to be formatted still holds your files. Formatting it to make the error go away buries them deeper.

3

Skip DIY recovery on the same drive

Installing recovery software onto the drive you are recovering from overwrites the target. If you must try, install nothing to that drive.

4

Power down clicking drives

Mechanical noises mean physical trouble; every spin risks scraping data off the platters. Unplug and stop.

5

Check the easy places first

Recycle Bin, cloud sync trash (OneDrive, Google Drive, iCloud) and backups. Sometimes lost is just misplaced.

When to stop

If the drive is clicking, beeping or grinding, do not power it on again, and never open a drive outside a cleanroom; dust destroys platters in seconds. Bring it in powered off, and we will assess it safely.

Steps didn't help?

Then it needs the bench. Bring it in, walk-ins welcome, and the diagnostic applies toward your repair.

Book a repair
How GeekzUP fixes it

What happens on our bench

Free honest evaluation

We assess the device, explain what happened, and quote the recovery before any work begins. No recovery surprises.

Image-first safety

Failing drives are cloned bit by bit before recovery attempts, so nothing we do risks the only copy.

Deleted & formatted recovery

Professional tools that rebuild file systems and carve deleted files, starting at $99 for straightforward cases.

All media types

Internal and external drives, SSDs, USB sticks, SD and microSD cards, from laptops, desktops and cameras.

Cleanroom honesty

Physical failures that need lab-grade recovery get a straight referral instead of risky experiments on your data.

Delivery plus backup plan

Recovered files verified and delivered on a new drive, with a real backup set up so there is no round two.

Transparent pricing

What it costs

You approve every price before work begins, and your diagnostic fee applies toward the repair.

Evaluation
Honest assessment and a firm quote before anything begins
Free
Data recovery
Deleted files and logical failures; quoted by the work required
From $99
Recovery to new media
Files delivered on a new drive of your choice
Quoted with recovery
Backup setup
Automatic backups configured so this never happens again
Quoted up front
Payment made easy Cash preferred, no fees CashApp, Venmo, Apple Pay & Zelle fee-free Cards accepted (5% fee)
Payment policy

The one rule of data recovery: stop

Deleted data is usually still on the drive; the file system has simply marked its space as available. Every action on that device, saving a document, taking a photo, letting an update install, gambles with that space. The customers with the best recovery outcomes are always the ones who stopped early, powered down, and brought the device in untouched.

That urgency doubles for SSDs, where background housekeeping can clear deleted data on its own schedule, and for failing hard drives, where every minute of spinning risks more damage. When files matter, treat recovery like the emergency it quietly is.

What recovery honestly costs

Straightforward cases, deleted files or corruption on a healthy drive, start at $99 at GeekzUP, quoted firmly after a free evaluation. Drives with true physical damage are a different tier: cleanroom labs charge four figures, and no storefront shop can honestly do that work in-house. We tell you which tier your case is in before you spend anything, and refer the cleanroom cases to specialists instead of experimenting.

Compare either number with what is actually on the drive, a decade of family photos, the business records, the thesis, and the free evaluation is always worth the trip to Hendersonville.

Related services

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Good to know

Frequently asked

In most cases, yes. We start with a diagnosis to find the real cause, then give you a clear price and timeline before any work begins.

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Lost important files? Let's fix it.

Tell us what's going on and pick a time. No charge to reserve, and your diagnostic applies toward the repair.

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The more detail, the faster we diagnose.

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